Mr Stephen Tai was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Reviews
Recommend
Trust
Listening
Mr Stephen Tai
2018-03-14
Person
5
5
0
14th March 2018
Mr Tai was very thorough asking about my symptoms of my hip. He was informative about what I needed doing re total hip replacement, where, when and how. I felt reassured and listened to as I am a full time Carer for my husband. I had to arrange my children to look after their father, then get Care Agency in to then take care of him until I could resume the role. Mr Tai took my role on board and made me feel valued and confident. The operation went really well and my recovery has been really quick. The follow up appointments were at a time convenient for my caring role.
I can't thank Mr Tai enough for giving me back the ability to carry on caring and living my life pain free.
15th March 2018
Response from Mr Stephen Tai
Thank you taking the time to provide feedback. I'm delighted that you have recovered quickly and that your new hip has enabled you to return to your vital job as a care provider.
Mr Stephen Tai
2018-03-07
Person
5
5
0
7th March 2018
Polite, patient, personable and professional.
I found Mr Tai to be a most helful and considerate Doctor. Willing to listen and act with the minimum of fuss with great care and skill.. Equally, the nursing staff were always very helpful, patient and understanding.
Many thanks Mr Tai.
7th March 2018
Response from Mr Stephen Tai
Thank you for taking the time to provide feedback on the care you have received. I’m delighted you are happy, not only with my service, but with that of the excellent nursing staff. I will be sure to pass on your comments.
Mr Stephen Tai
2018-02-02
Person
5
5
0
2nd February 2018
My experience of Mr Tai has been very good. His clinic waits were short he was extremely nice quick and professional and didn't fob me off with a long wait. I was very happy with the way my hip op was handled by him and his team. Everything was explained, everyone was very kind and caring. I experienced no pain during and after op.
I was out of hospital after two days and continued to have no pain or problems.
I can't thank him enough for improving my life.
5th February 2018
Response from Mr Stephen Tai
Thank you for taking the time to feedback on the care you received from my team and me. I’m delighted you’re please with the results of your surgery and that you were able to leave hospital just two days after your hip operation.
Mr Stephen Tai
2018-01-25
Person
5
5
0
25th January 2018
I would like change my opinion on my last review I received a call personally from Mr tai who was concerned to see if I had an appt a very nice and personal thing to do.
5th February 2018
Response from Mr Stephen Tai
Thank you for your comments. I’m glad I was able to help out.
Mr Stephen Tai
2018-01-23
Person
3
5
0
23rd January 2018
I had an mri in Dec and wasn't told I had to phone for an appt to get these results I'm in agony and really stressed that I've been told I've got to wait until March 6th it's effecting my work and I need the evidence to prove this it's appalling.
23rd January 2018
Response from Mr Stephen Tai
Many thanks for your feedback. It’s very disappointing to hear that you have had to wait a while for your follow up. I hope you agree that this represents how busy the hospital is and how much pressure the NHS is under, rather than a reflection of the care I personally delivered to you.
Specialises in
- Orthopaedic and Trauma Surgery
Profile
I am an experienced Consultant Orthopaedic Surgeon at East and North Hertfordshire NHS Trust, who specialises in adult hip and knee arthroplasty and the management of traumatic injuries. I consult privately at Pinehill Hospital in Hitchin, and One Hatfield Hospital.
Having studied medicine at St Mary's Hospital medical school, I underwent specialist training on the highly regarded Royal National Orthopaedic Hospital, Stanmore, Specialist Registrar rotation. I then continued my sub specialty training in adult hip and knee replacement surgery on the prestigious year-long fellowship with the Specialist Orthopaedic Group in Sydney, Australia. During this fellowship, I was trained in the latest arthroplasty techniques, including the direct anterior approach to the hip, computer navigated hip replacements and patient specific implants.
I have completed a second fellowship in complex trauma at University Hospital, Walsgrave - one of the busiest major trauma centres in the United Kingdom.
I have published a number of articles related to my areas of sub-specialty interest and I have written book chapters on traumatic injuries.
Nearest Orthopaedic and trauma surgeons
(3)
(40)
(1)
(35)